Last updated: April 2026
By accessing or using CounselorAI (counselorai.app), you agree to be bound by these Terms of Service. If you do not agree, do not use the service.
CounselorAI is a web-based drafting tool that uses artificial intelligence to help college counselors generate appeal letters, recommendation letters, waitlist letters, and financial aid analysis. All outputs are drafts intended as a starting point for professional review and editing.
By using CounselorAI you agree to:
CounselorAI offers a free tier with limited uses and a Pro subscription at $29/month (monthly) or $199/year (annual). Founding member rates are locked for the life of the subscription as long as the subscription remains active without lapsing.
CounselorAI reserves the right to change pricing for new subscribers with reasonable notice. Locked founding member rates are honored for continuously active subscriptions.
Letters and documents generated using CounselorAI are yours to use. CounselorAI does not claim ownership of outputs generated through the tool.
The CounselorAI platform, interface, and underlying prompts are the intellectual property of CounselorAI. You may not copy, reproduce, or reverse engineer the platform.
CounselorAI is provided "as is" without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or that outputs will be accurate, complete, or suitable for any particular purpose. Use of AI-generated content is at your own professional discretion and risk.
To the maximum extent permitted by law, CounselorAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to outcomes of financial aid appeals, admissions decisions, or any reliance on generated content.
CounselorAI uses artificial intelligence (Anthropic's Claude) to generate letter drafts. Users are responsible for disclosing their use of AI-generated content where required by their institution, employer, or professional obligations. CounselorAI does not monitor or control how generated content is used after download.
CounselorAI is designed exclusively for professional use by college counselors and educational professionals. By using CounselorAI, you agree to use it only for its intended purpose of supporting legitimate college counseling work.
The following uses are prohibited and may result in immediate termination without refund:
Termination process: In cases of suspected abuse, CounselorAI reserves the right to suspend access immediately, revoke access codes, and/or terminate Pro subscriptions without prior notice and without refund. We will make reasonable efforts to notify subscribers of termination via the email associated with their Stripe account. Disputes regarding termination may be submitted to outreach@counselorai.app.
Voluntary cancellation: Subscribers may cancel at any time through Stripe. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods. Upon cancellation, Pro access continues through the end of the paid period.
These terms are governed by the laws of the State of California. Any disputes shall be resolved in California.
We may update these terms as the product evolves. Material changes will be communicated via the website. Continued use after changes constitutes acceptance.
Questions about these terms: outreach@counselorai.app